Support

Connect Slack

Create a Slack App and connect it to your EcomClaw agent. Your bot will respond on Slack alongside Telegram.

Step 1 — Create a Slack App

  1. Go to api.slack.com/apps and click Create New App From scratch.
  2. Enter an app name (e.g. “EcomClaw Agent”) and select your workspace.
  3. Click Create App.

Step 2 — Add bot permissions

  1. In the sidebar, go to OAuth & Permissions.
  2. Scroll to Bot Token Scopes and add all of the following:

chat:write — Send messages

channels:history — Read public channels

groups:history — Read private channels

im:history — Read DMs

mpim:history — Read group DMs

channels:read — View channel info

im:read — View DM info

users:read — View user profiles

app_mentions:read — Detect @mentions

assistant:write — AI assistant support

reactions:read — Read reactions

reactions:write — Add reactions

pins:read — Read pins

pins:write — Pin messages

files:read — Read files

files:write — Upload files

emoji:read — Read custom emoji

commands — Slash commands

Step 3 — Enable Socket Mode

  1. In the sidebar, go to Settings Socket Mode.
  2. Toggle Socket Mode ON.
  3. When prompted, name the token (e.g. “ecomclaw-socket”) and add the connections:write scope.
  4. Click Generate and copy the App Token (starts with xapp-).

Step 4 — Subscribe to events

  1. Go to Event Subscriptions and toggle Enable Events ON.
  2. Under Subscribe to bot events, add:

app_mention

message.channels

message.groups

message.im

message.mpim

reaction_added

reaction_removed

member_joined_channel

member_left_channel

channel_rename

pin_added

pin_removed

Click Save Changes.

Step 5 — Enable direct messages

  1. Go to App Home in the sidebar.
  2. Under Show Tabs, enable the Messages Tab.
  3. Check “Allow users to send Slash commands and messages from the messages tab”.

Step 6 — Install & copy the Bot Token

  1. Go to Install App and click Install to Workspace Authorize.
  2. Copy the Bot User OAuth Token (starts with xoxb-).

Send to EcomClaw

Send both your App Token (xapp-) and Bot Token (xoxb-) to your EcomClaw bot on Telegram. Just say “connect Slack” and it will walk you through the rest.

Important: Never share your tokens with anyone else. They give access to your Slack workspace.